Frank Energy

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Frank Energy is no longer accepting new customers.

From mid-August 2025, all existing Frank Energy customers will be moved to Genesis Energy, or you can choose to switch to another provider that better suits your needs.

👉Compare power plans and switch easily on Power Compare

Frank Energy was operating as a standalone brand but is now being consolidated under Genesis Energy as part of a business transition.

 

** NOTE: The above information has been provided by « Frank Energy» or reproduced from their website **

*** last updated at 2025-08-07 17:18:21 ***

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User
Contract
Price: low to high
Price per 30 days
Total 4.3
Overall Satisfaction 3.5
Value for Money 5.5
Customer Service 3.9
Average from 8 reviews
LEAVE A REVIEW
2018-10-11 10:29:22
John 4.0
I've also had a poor experience with Energy Online. Their billing is widely inaccurate and inconsistent. One month I had a gas bill of $77, no bill the following month, a bill for $680 the following and finally a most recent bill of $360. They can't even explain why except to say its winter. The charges for $77 was the middle of winter and my charges for power and gas have never been so high in the 12 years of living at this address since moving to Energy Online.
My advice is stay clear unless you have no other options. ...read more
Pros
A standard services company, nothing over and above
Cons
Pricing, billing, responsiveness,
2018-04-19 13:34:45
Henry 9.7
Been with Energy Online for 3 years and service is fantastic and costs way less than our previous provider. Rate 10/10 and recommend to anyone!
Pros
Price and service
Cons
None